FAQs

Who can hire equipment?

Anyone aged over 18 can hire our equipment. Under-18s must be accompanied on the water by a responsible adult at all times. We also ask that at least one member of your party bring the following:

• Government issued ID (current passport or driving license)

• For walk-in hires, a debit / credit card is required as the method of payment. Any additional charges for lost, stolen or damaged equipment will be charged to this card.

• Mobile phone in a suitable dry case, to take on the water in case of emergency as well as for taking pictures. These can be purchased in-store if you don’t have one.

Will I have a guide with me?

No. If you feel more comfortable having a guide with you then we recommend booking a lesson so you can learn the basics first or build your confidence.

What is included in my hire?

We will issue you with:

• The craft that you book.

• A Buoyancy Aid (BA) that must be worn at all times.

• If you are hiring heavier craft such as a kayak or tandem SUP then we will supply you with wheels to get this to and from the beach.

What do I need to bring with me?

• Swimwear for under you wetsuit

• Towel or dry robe for after

• Shoes for walking to and from the shop.

• Waterproof phone case because at least one person in your group must have a phone on the water with them in case of emergency.

Where can I explore?

Cullercoats Bay usually offers a sheltered and calm environment to explore, especially on the high tide. You launch from a gently sloping sandy beach and beyond that there are rocky shores, caves (on high tide) and deeper water areas to explore too. On good weather days you can explore north towards Whitley Bay and south towards Tynemouth. We’ll always advise where it is best to paddle on the day.

For full day hires or longer, you can explore further afield. As well as the Northumberland Coast AONB, we have excellent inland water on the Tyne, Wear & Tweed. The Lake District is also just 2 hours away by car or train. Our inflatable SUPs will fit in the boot of most cars.

Can I take the equipment off-site?

Yes on full day hires, but please consult the forecast and local expertise at your destination prior to getting on the water.